Program Overview
In his latest book, Business Relationships that Last, Ed Wallace helps you connect the achievement of your goals to a 5-step process called The Relational Ladder. These 5 steps are:
- Establishing common ground
- Displaying integrity and trust
- Using time purposefully
- Offering help
- Asking for help
This program provides a repeatable process for you to transform contacts into high-performing relationships.
Participants will learn:
- How to use the Relational Ladder steps to advance relationships and achieve their goals
- Where they stand on the ladder based on their contacts' behaviors
- What relationships belong on the ladder and whether they are Acquaintances, Professional Peers, or Respected Advisors
- Why this approach can be used for every business relationship
Featured Speaker:
 Ed Wallace, MBA, CPA is Chief Relationship Officer of The Relational Capital Group. Throughout his twenty-five-year career as a number-one sales producer and vice president of business development for a firm that grew from $1 million to over $120 million in revenue, Ed Wallace learned that creating outstanding business relationships is the true secret to success. Ed founded The Relational Capital Group so he could bring his relationship-building principles to corporations and their client-facing professionals. The firm provides professional development and consulting services to help organizations and individuals develop the key relationships that most impact their business performance—leading to improved profitability and sustainability in the global marketplace. In his most recent book, Business Relationships That Last (Greenleaf, 2009), Ed illustrates his relationship-building principles through real-life stories, examples, and insights gathered from his success as a sales leader, and shows his readers how to establish and maintain successful business relationships. Ed was a Teaching Fellow at Drexel University's College of Business, where he earned his MBA, has a B.S. in Accounting from Villanova University, and a CPA designation in the State of Pennsylvania. He is currently on the advisory board of DeVry University.
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