After you have established common ground, your contact now gives you the opportunity to secure the relationship by displaying your integrity and trust-making and keeping your commitments. The more business promises you keep, the easier it is to advance the relationship and achieve your own goals in the process.

This program provides a repeatable process for you to transform contacts into high-performing relationships.

Invite your colleagues and associates to benefit from this audio conference at no additional charge when you register for the program.

Attendees will learn:

• Why delivering on commitments continues your ascent up the Relational Ladder and how you become professional peers with your contacts
• The public and private sides of integrity
• About behaviors that help you realize that you have secured the relationship
• How to use time purposefully to develop more integrity in the process

Featured Speaker:

Ed Wallace, MBA, CPA is Chief Relationship Officer of The Relational Capital Group. Throughout his twenty-five-year career as a number-one sales producer and vice president of business development for a firm that grew from $1 million to over $120 million in revenue, Ed Wallace learned that creating outstanding business relationships is the true secret to success. Ed founded The Relational Capital Group so he could bring his relationship-building principles to corporations and their client-facing professionals. The firm provides professional development and consulting services to help organizations and individuals develop the key relationships that most impact their business performance—leading to improved profitability and sustainability in the global marketplace. In his most recent book, Business Relationships That Last (Greenleaf, 2009), Ed illustrates his relationship-building principles through real-life stories, examples, and insights gathered from his success as a sales leader, and shows his readers how to establish and maintain successful business relationships. Ed was a Teaching Fellow at Drexel University's College of Business, where he earned his MBA, has a B.S. in Accounting from Villanova University, and a CPA designation in the State of Pennsylvania. He is currently on the advisory board of DeVry University.